​Last Updated:  4 September 2026

​

​​

Dispatch Times

​

Many Ocean Bliss® products are handmade or prepared to order.

Orders are typically dispatched within 2–5 working days, unless otherwise stated.

During busy periods, dispatch times may vary.

If you require your order by a specific date, please contact us before placing your order and we will let you know

whether we are able to meet your required timeframe.   

 

Delivery

​

UK orders are sent using Royal Mail Tracked 48.

Once your order has been dispatched, Royal Mail aims to deliver within 2–3 working days.

 

Tracking information will be provided once your parcel has been sent. Royal Mail confirms that Tracked 48

is a delivery aim rather than a guaranteed 48-hour service.

​

Delivery times may vary during busy periods and for certain UK postcode areas. If your parcel is significantly

delayed or does not arrive, please contact us so we can help investigate.

 

Shipping Costs

​

Royal Mail Tracked 48 — £4.50

​

Our standard shipping rate applies to parcels weighing up to 2 kg.

 

At present, Ocean Bliss delivers within the United Kingdom only.

​

Delivery Address

​

Please check that your delivery address is correct before completing your order.

​

If you notice an error after placing your order, please contact us as soon as possible. If the parcel has not yet been dispatched, we will do our best to amend the address.

​

Damaged or Missing Orders

​

Every order is carefully packed before dispatch. If your parcel arrives damaged, an item is missing,

or you receive an incorrect product, please contact us as soon as possible so we can help resolve the issue.

Photographs of the parcel, packaging and affected products may be requested where appropriate.

​

Returns & Refunds

​

Information about cancellations, returns and refunds can be found in our Refund Policy.

Your statutory consumer rights are not affected.

​

Trading Address

​

Ocean Bliss
Unit Ocean Bliss
North Weald Airfield
Merlin Way
Epping
CM16 6HR
England